Technical Documentation

What is technical writing?

“Technical writing conveys specific information about a technical subject to a specific audience for a specific purpose…The words and graphics of technical writing are meant to be practical: that is, to communicate a body of factual information that will help the audience understand a subject or carry out a task.”

-Michael H. Markel
Director of Technical Communication
Boise State University

PC Tech-Con, Technical Consultant Group has a staff of writers that can create, or recreate your technical documentation. We specialize in POS Software Documentation and Developer Kit Documentation; we can furthermore generate easy to understand How-To Guides and Software End-User Manuals.

We specialize in making manuals that the standard end-user can read and understand. Our manuals feature step-by-step instructions, screen captures, and useful hints and tips.

If your business needs Standard Operating Procedure Documentation or Training Guides, we can work with you on generating your operational documentation.  Need a simple PDF explaining how to configure email settings in Thunderbird? Not a problem!! PC Tech-Con employs resources with a wide-variety of technical and writing expertise.

 What documents do the technical writers at PC Tech-Con create?

• Training Manuals
• User’s Manuals
• System Manuals
• Step-by-Step Procedures (Standard Operating Procedures)
• Quick Reference Guides
• Software Manuals
• Administrative Guides
• Software Development Kit Documentation
• Resumes

What process does PC Tech-Con utilize when creating technical documentation?

1. Define & Analyze the project requirements
2. Estimate project timeline
3. Provide Estimated Statement of Work (SOW)
4. Design the project
5. Write the project
6. Edit / Revise the project
7. Deliver the project for feedback
8. Analyze client feedback
9. Edit / Revise the project
10. Deliver final project

Need more information? Feel free to contact us.